Education Insights from the Media Sector with Edward Hanapole

Edward Hanapole is the leader of the media and entertainment practice at Alvarez and Marsal. With experience in various media sectors such as education, publishing, and broadcast, he offers a unique perspective in his conversation with host Mike Palmer.

They delve into how media companies are adjusting to direct-to-consumer models in the wake of the pandemic. Hanapole points out that these companies are undergoing an “existential moment” as they realize the need to operate more like technology firms. He draws comparisons to the digital transformation in education, where students now expect a more media and entertainment-like delivery of content.

According to Hanapole, focusing on the consumer is crucial for both media and education. Investments are being made to improve the user experience while maintaining educational quality. The discussion also touches on the role of artificial intelligence in lesson creation and personalization. However, it is important to ensure that entertainment doesn’t overshadow the educational objectives and outcomes. The concept of stealth learning, which integrates education into engaging content, is seen as promising.

In terms of human-AI collaboration, Hanapole talks about an AI advisor being developed by Kaplan to provide personalized guidance at scale. The system interacts with users with a specific intent while constantly learning from those interactions. He emphasizes the importance of embracing new technologies rather than fearing them, as this leads to valuable insights for thoughtful innovation. Measuring outcomes is essential to ensure that human progress remains the primary goal.

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