The entire process of booking an affordable housing unit to paying charges, drawing lots, allocation to claiming refunds in Gurugram is now entirely online. The Department of Town and Country Planning (DTCP) launched a portal to ensure ease of access for prospective buyers.
The online portal will also enhance transparency in the whole process right from the application stage to the allocation of the units. Several reports had been filed against developers who were allegedly charging a premium against the allocation of flats. This move by the DTCP is aimed at tackling such allegations.
Senior town planner in Gurugram, Sanjeev Mann said, “At the time of applying for a flat, the buyers can select whether they want a one BHK, two BHK or three BHK flat. At the time of submitting the application, they will have to deposit 5% of the cost of the flat.” Buyers will have to access the DTCP website and apply accordingly to start the process.
As per the rules and regulations, developers of affordable housing projects issue application forms which are then filled up by buyers and re-submitted with an amount tallying up to 5% of the unit cost. This is where complaints are coming in, with many accusing developers of charging premium from the applicants.
An official said, “With the online draw, the possibility of a developer charging a premium from the applicants will end. The applicants will get a message on their mobile phones as soon they are selected in the draw of lots. And they can make the payments online.”
The official also added that another problem with the manual system was the slow refund process which meant that some applicants had to wait for months on end to receive the refund on their application fees.
This recent development is a blessing in disguise as COVID cases are steadily increasing again and strict measures are being implemented daily by officials. The online portal will allow prospective home buyers to navigate these difficulties without a hitch.